Anyone stuck in a loop when the try to do the file transfer?

[gerald-mwang]

When on the first screen, It asks "Would you like us to help you sign into your account?" When you select: "Yes, help me sign into my account" it goes on a sign in loop and comes back to the same screen

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again.