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Kaycee 1970
Returning Member

Can I get a refund of what I paid because I can’t file the forms are locked

Hi I would like to know if I can get a refund of the fees I paid to turbotax to file my taxes only to find out that a form I need is unavailable so I keep getting a message I can’t file. Telling me in a few days isn’t good enough.

2 Replies

Can I get a refund of what I paid because I can’t file the forms are locked

We apologize for the delay with our locked forms. As these forms were new to this fiscal year (2019), we wanted to ensure 100% accuracy. But since this was posted, all the forms have been unlocked and you should not have any issues Netfiling your tax return.

 

To receive a refund for a purchased product, please review the link below for further assistance:

jmcphee64
New Member

Can I get a refund of what I paid because I can’t file the forms are locked

I get the same message. It says I can't NetFile