Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
ssfox
New Member

Can't activate turbotax

I installed Turbotax desktop with a CD.  When I go to my Intuit account, it doesn't think I have the product and accordingly, I can't activate.  Site wants to sell me the product I have already purchased.  How do I link the product purchased through Amazon to my existing Intuit account?

1 Reply

Can't activate turbotax

If you have TurboTax CD/Download, your product is activated when you enter the code during installation. You don't need an account to use TurboTax CD/Download because nothing is saved online.