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Can't open previous versions

Hi there, Out of the blue i am no long able to open previous versions of TT... It is asking me to activate the product and i not long have the activation codes 2019/2020/2021/2022/2023/2024

The only one that will open is 2025

I have called TT support and they do not seem to be able to be anything... I have activated all of these products at the time of purchase but no longer have the activation codes...

Any help appreciated.

Thanks

1 Reply

Can't open previous versions

Was this a retail purchase, or did you purchase it directly from Intuit? If it were a retail purchase, we wouldn't have a record of the licence codes. You need to contact our phone support with proof of purchase (a receipt) so they can issue new codes, if applicable.

 

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