Can't save or print or Netfile Quebec return due to locked form TP-726.6.

[eastern-skier]

There is a thread on the French TurboTax community forum that discusses the issue of the TP-726.6 form blocking the 2024 Quebec declaration from being saved as a .PDF file, or printed, or Netfiled. TurboTax is aware of the problem and has posted that a solution may be available during the first week of March. At first I thought my application was corrupted and I was prepared to over-install a new version on my PC. Then I moved my data file to another computer loaded with TurboTax in a different official language and I got the same error there. TP-726.6 (and T936) concerns Cumulative Net Investment Losses, in which past and present interest and investment income/expenses play an intrinsic role. If in 2024 and/or before, you had interest income reported via a T5 or RL3 slip, then TurboTax has likely added a locked TP-726.6 (or T936) form to your 2024 return. I imagine that recent changes to the tax rules concerning capital gains are responsible for previously certified forms being locked and now needing to be re-certified by the tax departments.

[TurboTaxSusan · Accepted solution]

We are aware of this on the English side too, and we have a list of forms that are still in development here: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-say-for...

We appreciate your patience.
 

[eastern-skier]

Income tax software is incredibly complex, and my 35 years of working in IT as a programmer has taught me to be patient with myself and with others. Good luck Susan.

[sc701]

Is there an ETA as to when Turbotax will be updated with the proper forms. No problems filing tax returns with another Canadian software with forms that Turbotax has locked preventing netfile. 

[TurboTaxAniqua]

@sc701 These forms are still locked by CRA & RQ and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? 

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax.

We appreciate your patience.

[sc701]

After speaking with the CRA, they have indicated that it is a TurboTax software issue.

I have used Turbo Tax to file all my family members returns for a very long time. UFile Canada Tax software is not having this issue whatsoever. May just be last year of using TurboTax sadly. It has been so dependable up to now. 

[TurboTaxAniqua]

@sc701 These forms are still locked by CRA & RQ and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? 

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax for an accurate calculations.

We appreciate your patience.

[Alanhq]

Is there any luck on this? try to figure out this problem the whole week last week. Finally, I found this post. Thanks.

[eastern-skier]

The moderator (Brenda1) on the French forum for TurboTax has claimed today that the correction will be available in the afternoon of March 6.

[eastern-skier]

TurboTax is not the only commercial software package that has difficulties submitting declarations due to the capital gains form being locked. I did a Google search this morning and discovered that a competitor (who I won't name but is already referred to in an above post) is also being blocked from printing a declaration or submitting it electronically. Apparently the C.R.A.  must first re-certify the changes to the software.