Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    fplouffe
    Level 2

    Can you fix RenoVert (TP1029RV) 2018 verification step bug?

    I filled the form for Quebec RenoVert credit (TP1029.RV) in TurboTax 2018.

    The renovation contract date entered is 01/09/2018 (September 2018).

    On the form itself, it clearly mentions the valid date range for contract must be between 17/3/2016 and 1/4/2019; so September 2018 falls well in the allowed range.

    During the TurboTax Revision process , the software complains that the contract date is invalid, the valid date range should be 3/17/2016 to 1/4/2018.


    Clearly, the software was poorly updated for 2018.

    Attached screenshot.

    Please fix.

    posted
    ‎October 30, 2019 7:24 PM
    last updated ‎October 30, 2019 7:24 PM
    0
    1
    1,151
    Reply
    1 Reply
    TurboTaxLise
    Level 13

    Can you fix RenoVert (TP1029RV) 2018 verification step bug?

    Please contact our support team, as they will be able to view your screen, if the agent is unable to resolve your issue, please request to have your situation "escalated" to a higher level. 

    Answer the questions, so it guides you towards the right team.  Apply the drop downs and you will get a phone number specified to your question (ie - support, care): 

    I want to talk to someone. How do I phone you? - https://turbotax.community.intuit.ca/replies/3152013

    ‎October 30, 2019 7:24 PM
    0
    1,126
    Reply