Cannot access my 2019 on line account

[sdorri]

Hello

i cannot access my 2019 account that I have already paid for.

I get the message your connection is not private and cannot reload.

Proof of payment details below. Please assist.

Customer Name:	Transaction Time: 08:33 AM PDT
Order Number:	Order Date: 01-08-22 (dd-mm-yy)

[TurboTaxBrenda1]

We have removed your personal information as this is a public forum and no personal information should be shared for your safety.

We are looking into why you can't access your 2019 tax return.

Thank you for choosing TurboTax.