change SIN after certifying

[cjhull621]

I created a dependent's tax return for the first time. I grabbed what I thought was the SIN from one of the Tslips, however I grabbed the incorrect number. I didn't know it was incorrect until I tried to Netfile and got an error and was told to double check the information. I have edited the SIN many times and it won't save. TurboTax has already deducted this return from my available returns and I hope I don't have to start from scratch and use another one of my available returns for the same person.

Is there a way that I can change the SIN after the data has been certified?

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try changing the SIN again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

[cjhull621]

Clearing the browser's cache and cookies didn't work; I called the phone number you supplied and she walked me through copying the return. I will continue processing using the copy and I hope when I file that it isn't counted as a separate return and reduce the available again.

Thank you for the help and direction.

[cjhull621]

FYI, it did reduce my available returns by a 2nd count for this person; hoping I don't run out of available returns.