hey ya so i noticed that this year i cannot file my medical expenses as it has all of a sudden become a paid service. this service has been free for YEARS. and now i cant use it. i am well below poverty level and you expect me to pay 20.99 to put in the expenses that I need to get a refund? what is this bs. stop being greedy. your suppose to be a fully free service. i remember when it only cost money if we need a LIVE assistent. now every other thing is money money money. upgrade upgrade upgrade. you need to do better.
Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.
TurboTax is taking extra steps to ensure that Canadians have access to the features that will help them get the best tax outcome by broadening its product lineup and directing users to the version of TurboTax that aligns with their tax situation. We’ve expanded our lineup and tailored each version of TurboTax to address the complexity of various levels of filers. When you file with TurboTax, you will be directed to the version that best suits your needs based on complexity, to ensure you are getting the best possible tax outcome for the best value.
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