code # 95365 how to fix this?

[TurboTaxAniqua]

@Kyle_Aitken Thank you for the update.

[TurboTaxAniqua]

We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

[songguanshan]

It does not matter who or why caused the issue. Indeed, TurboTax has been aware of this issue from the beginning.  TurboTax should be able to check the client's file before NETFILE.  If their files have any potential problem with NETFILE from CRA, TurboTax could just pause the NETFILE function, and give a kind of warning to the client, to avoid their CRA account lockup,  TurboTax could just inform clients that wait to the resolution, This way will save the client's time, and put less pressure on the clients. 

Unfortunately, TurboTax is a business company, but it works as our lovely government agent. 

What was a beautiful country before, look at it now!

[DCH75]

Here we go again with the broken record.  They're working on it, and have no ETA.  Unbelievable!

I did find one way to get the forms to complete properly, but putting 100% of the T5008 on one return, and 100% of the T3s on the other.  Without the offsetting capital loss on the return with the gains on the T3s, the form populates correctly, showing the total of box 21 on the T3s.  And on the return with the T5008 losses, the total of gains from T3s is zero, so the fact that it can only display a zero, makes it correct!  Of course, since the gains and losses from all of these sources belongs 50/50 to both of us, that would be opening myself up for audit, to put the losses on one return and the gains on the other!  But, hey, at least it would get around the sloppy programming by the morons at TurboTax.

[Willphil66]

Well, it looks like Intuit, an American multinational has adopted this year a new corporate strategy: strategic ghosting of its Canadian customers. No updates, no timeline, no transparancy. Maybe they think we enjoy the challenge of guessing when things will be fixed—like some sort of fiscal escape room?

It’s almost as  if they’re saying, "We do not need Canada anymore.''      And no, we don't have any more patience. 

[nerdboyjoe]

@DCH75 Well said and spot on!

[nerdboyjoe]

@Willphil66 I totally agree with you.

[nerdboyjoe]

Still no fix today, but my hired monkey is happily clicking the Check for Updates button once an hour because I give him a banana for every check he does.

[nerdboyjoe]

Okay, I think I understand why the product has bugs this year and why they can’t give an ETA for a fix. Just saw

saw this news story from last July: 

Intuit to close Edmonton office as global tech firm cuts 1,800 jobs across operations

https://www.cbc.ca/news/canada/edmonton/intuit-to-close-edmonton-office-as-global-tech-firm-cuts-1-8...

[unhappy_camper]

I can take a picture of the boxes, been using this product since 2004 when it was quick tax. This will be my last year.