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code # 95365 how to fix this?


@JeffWi wrote:

I might add... I will never use Turbotax again in the future...


Obviously!!! No one will!!!

code # 95365 how to fix this?

FYI i'm using the online version.

 

I just tried to resubmit my return that was having a problem all this time and it failed again while the return of my wife was submitted on March 20 successfully from the first time however was not able to get NoA up until this morning (11 days).

 

keep in mind that all my capital gain from T3 have been claimed by my wife 100% and 0% by me.

 

although my original error was that line 52+53 doesn't equal line 21. that was corrected a week or so ago, i'm currently still have problems submitted netfile my return with error 95365 as the OP.

 

now i already got my netfile blocked once and had to remove the restriction after trying to get a hold of CRA for 2 days and now i'm already on try # 2 out of 5. 

 

 

code # 95365 how to fix this?

Sorry @FelixGol , sounds like I got some bad information (are we really surprised?)!

code # 95365 how to fix this?

I should explain my situation.  I did 3 returns.  The first 2 went through fully and the third had this error 95365.  The third tax filing was my spouse.  There is no splitting of income from T3's in our case.   The only difference is that my spouse had a capital loss this year while the other 2 tax returns prepared did not. 

 

Not sure if this is of any help.

code # 95365 how to fix this?

Code #95365  Work Around:  Here’s what I did to successfully netfile our returns: (I'm using desk top version - Standard)

  1. Use forms method.  2. Click on T-Slips and change any “split” T3’s to 100%.  3. Manually divide all amounts in half.  4. Change box 52 and 53 so that total of both shows up in box 53 (re: after June 25th) The amount in box 53 should equal box 21.  5. Using forms method, enter a new T3 for your spouse for their share using the same method splitting the entries.  6. Open Schedule 3 and check line 17600 and then open form T936 and check line 68140.  These amounts should be the same.  If not, don’t bother trying to netfile. 

 

This workaround worked for me as I had larger capital gains than losses.  I still can’t file for my friend who had larger capital losses than gains.  I’ll have to wait for a software update on that or print/mail.

 

I printed out the TurboTax confirmation, however now that I don’t trust it fully, I logged into my CRA account.  On your home page over to the right you will find confirmation that they have received your return – print it out!  Who knows… you just might need it if your return disappears into cyberspace!

 

So hopefully this doesn’t cause delays with CRA getting me my refund.  If it’s a minor refund amount you might want to wait for an official software update.  Will it trigger an enquiry from CRA?   – it might so make notes on exactly what you did in case you have to explain it to them at a later date. 

 

Good luck… let us know if it works for you.  Cheers

code # 95365 how to fix this?

If I had a dollar for every time I've seen this message in the last 2 weeks, I would have enough money to pay for this buggy software.

No update is available.png

code # 95365 how to fix this?

TurboTax responded to my private message on Facebook this morning:

 

"Hello, thank you for contacting TurboTax Canada. We just pushed an update that should resolve this error today. If you are using TurboTax Desktop, please check for updates, if TurboTax Online, please clear cache and cookies and maybe even try logging out and logging back in. . Thank you for your patience."

 

There is still no update available for me on the downlaoded version.

code # 95365 how to fix this?


@Mormik1964 wrote:

TurboTax responded to my private message on Facebook this morning:

 

"Hello, thank you for contacting TurboTax Canada. We just pushed an update that should resolve this error today. If you are using TurboTax Desktop, please check for updates, if TurboTax Online, please clear cache and cookies and maybe even try logging out and logging back in. . Thank you for your patience."

 

There is still no update available for me on the downlaoded version.


Been there, done that. No updates available today. Zip.

code # 95365 how to fix this?

I have 66/34 split on T3 between me and my spouse. When I look at the forms, row 68140 in T936 is calculated correctly for me. Zero on my spouses return. In schedule 3 of my return, turbo tax did not calculate the split, it gave me the total amount. My spouses schedule 3 is zero.

 

Turbotax has completely messed up the T3 capital gains calculations. 

also, no software update today

rhost
New Member

code # 95365 how to fix this?

submitted with wealthsimple, returning software to Costco

 

turbotax, what a shame