code # 95365 how to fix this?

[Bluebird11]

I installed the desktop version of the fix that was available today, reinstalled TurboTax and found the numbers in form T936 in my return had changed to what they should be. It also changed my wife's numbers as well.  So I submitted my taxes using NETFLIX and CRA accepted it.  Don't know if I had the same problem as everyone else, but the TurboTax fix from today worked for me.

[CM1965]

I’m assuming you didn’t have capital losses?  That seems to be the problem for the rest of us.

[nerdboyjoe]

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@lishen wrote:

Exactly, this is what my problem is currently. They still don't fix our issues.

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It's a bit of a longshot, but if you have some capital losses, you can try this workaround below, from one of my posts yesterday. At least one other user has tried that today ( @SilverAce68 ) and it worked for them. Your mileage may vary.

To workaround the issue with CRA's validation not taking into account line 17599, one possible one that I can think of is to put the sum of box 52 and box 53 into box 53 and clear out box 52 on all your T3 slips, and make sure that it equals what is in box 21. The distinction between box 52 and 53 is now irrelevant because the government rolled back the change that would have made that distinction matter (Google that if you want to fact check it).

After doing the workaround but before you attempt another Netfile, make sure you closely examine the lines mentioned in the definition of error 95365 to make sure the rules are now being satisfied 100%. If not, then retrace your steps and try again. Read the definition closely!

[Emily999]

I have the same issues since both my husband and I have a capital loss. I don't want to submit the NETFILE again, risking having our account locked. Turbotax needs to come up with a fix for that.

[lishen]

I do not have issue with box 52 nor 53. They are fine.. My box 52 is 0 and box 53 just reflects box 21 from my T3.

The problem we are experiencing is all due to capital losses we had from schedule 3.

If you have no capital losses, you are fine.

[nerdboyjoe]

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@lishen wrote:

I do not have issue with box 52 nor 53. They are fine.. My box 52 is 0 and box 53 just reflects box 21 from my T3.

The problem we are experiencing is all due to capital losses we had from schedule 3.

If you have no capital losses, you are fine.

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Do you have any T5008 slips? And did you have capital losses on those?

[lishen]

Yes, the capital losses are from my T5008

[nerdboyjoe]

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@lishen wrote:

Yes, the capital losses are from my T5008

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Okay, that makes sense then. We'll need a different workaround for that problem. The earlier workaround only seems to work when the losses come from T3. If we work backwards from the following description of error 95365 on the page Chapter 2 EFILE Error Messages for 2017 to 2024, we might find a workaround for when the losses are on T5008. That's how I found my workaround for the losses being on T3.

[Freddie44]

In my case box 17600 is $40 which is greater than box 68140 which currently is at $0.    Thus the error.  

On Schedule 3, Period 1 near box 17600 has all the losses for the year.  Period 2 only includes the $40 of capital gains from the T3's.  

Not sure if that helps all that much from my perspective but maybe someone else on here might be able to use this information.

[lishen]

There is no workaround for the issue with capital losses