code # 95365 how to fix this?

[Freddie44]

I had all the sales of etf's on Period 1 so I moved one of them over to Period 2 and it made no difference on T936.

[pwnguy]

Been following this thread for over a week, made an account just to add to those with capitol losses but gains on the T3 Box 21. 

I was in the same situation last year, net capitol loss with capitol gain on T3. I checked my working file from 2023 and confirmed that the T936 Box 68140 and 68150 reported correctly for the exact same situation!!

Add me to the list of people asking for a refund and switching software next year!

[0426]

Has anyone found out when we should be able to file our taxes when we have a gain on T3 and a loss on T5008?

[kerrybrook]

It's the same for me. My wife filed no problem and I get the dreaded code 95365

 I tried reentering all the T3s and it made no difference.

[mdefoe]

@0426  I spent an hour and fifty minutes on the phone with a Turbo Tax specialist on April 1.  I was told it is an "ongoing investigation" and a "product defect" and they have "escalated " a fix.  Two "specialists" were trying to help me, and their advice in the end was to "print and mail".

I spoke to two CRA agents yesterday and their advice initially was to use a different software program (they are aware there are issues with Turbo Tax).  And since I'm not prepared to do that at this point, I will likely print and mail if there is no resolution by Monday.  CRA advised that if mailed, it will be 8 weeks to process.  Netfiled returns take 2 weeks to process.

So frustrating - we paid for a program that is defective, and the significant tax refund will be delayed an additional 6 weeks - plus the 2 weeks that we have been messing with this.  I can't believe they cannot resolve it in a timely manner.

[oldmandan0124]

Hi guys, I had some luck after fiddling with the T3 slip.  For box 21, i entered the values in both boxes for capital gains and foriegn capital gains.  I then ignored box 52 and instead entered the total values for 52 and 53 in 53 only.

I also applied my carryforward capital gains to my gains.

If you have to split your gains with your spouse, this has to be done manually as Turbotax did not split the gains.  Other boxes of income seemed to split fine.

This seemed to work for one return.  But my second return was rejected by CRA as this account is locked by CRA do to too many times trying to Netfile.  Instead of calling and waiting for 2 hours.  I have decided to mail this return.

I hope you guys/girls have luck with this.  This issue has me using Ufile next year.  Turbotax was very disappointing this time around.

[IslandRed]

I am thinking I will just delete off of Schedule 3 the sale of property that is creating my capital loss.  This will then allow the T936 line 68140 to populate with the total of the box 21 on the T3's.  Then I can netfile and get my refund.  Once I get my notice of assessment, I will file an adjustment to my T1 on a form called T1-ADJ to report the capital loss  that I omitted from my return.  Then I can file another form (T1A) to apply that capital loss against prior years capital gains.  

Make sense?

[Norm32]

At this point I am tempted to not put the capital gain reported on box 21 of the T3 and amount in box 52 and 53 and report the capital gain from the T3 directly on schedule 3 as a capital gain (only show proceed equal to capital gain with no cost).  This mean that no amount to be transferred from the T3 to T936 and the issue of code 95365 filing error goes away even if you have capital loss overall.  By doing this, it does not change the final numbers.  If CRA comes back I will just point out that the capital dividend have been reported directly in schedule 3 instead putting it on the T3.

[lishen]

I honestly won't manipulate my tax just to by pass this issue. 

[Freddie44]

IslandRed,

That sounds like an excellent idea.   Don't think it will issue a red flag at CRA as there is no change in taxes.  Might warrant a note from them clarifying why the difference with T5008 but by that time you'll already have put in the T1-adj and can easily explain to them the problem with the software...which I'm sure they are aware of.