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davemary
New Member

code # 95365 how to fix this?

While on hold on the phone with Turbotax I opened my rejected file and noticed my wife's refund and my tax due had changed. Assumed problem was fixed so tried E-filing both and was successful! So much for Turbo tax telling us when problem was fixed.......I'm still on hold after 30 minutes. Good luck!

Aereolis
New Member

code # 95365 how to fix this?

After the recent update with "bug fixes" when reopening turbotax there's an Alert with a link to the following page: https://turbotax.intuit.ca/tips/2025-canada-capital-gains-tax-updates

 

"How is capital gains tax calculated in 2025?

Now that the legislation for an increase has been cancelled, you continue to only pay tax on 50% of any capital gains."

 

So it appears turbotax has been rolling back the changes regarding capital gains to what was there from the previous year.  With the recent flip-flop from the gov't for the 50%/66% calculations I suspect this' what is/was causing all our issues.  

 

Can somebody from turbotax please confirm? Is there more work to do still?

Louis651
New Member

code # 95365 how to fix this?

I have the same issue with desktop version of TurboTax DeLuxe. Hope the issue will really be fixed by April 9. Thx. This is a frustrating situation.

code # 95365 how to fix this?

Just got off the phone with them, they said CRA is aware of the error, its anticiapted to be fixed Monday April 7 and to check the software again on April 8th.

code # 95365 how to fix this?

Thanks for the update!!

code # 95365 how to fix this?

Thanks for the info! I hope they really mean it :(

code # 95365 how to fix this?

Thanks unhappy_camper.  This would be excellent considering that Wealthsimple is in the same boat and I've found other errors with their software and not small ones. 

code # 95365 how to fix this?

 We are attempting to resolve this error in collaboration with CRA. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience. 

leop
Level 3

code # 95365 how to fix this?

Well, thank you for at least giving us an update. Sounds like it's a joint CRA and tax software provider issue. That's what most of us wanted, an honest response with an ETA

code # 95365 how to fix this?

Anyone seeing a banner in the file section? I don't see it