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Code 95365

I tried again based on your suggestion. IT DID NOT WORK. Are you sure it works for you? And my account was locked!! Very frustrated. 

Code 95365

I ended up mailing to CRA. Please do not trust so-called "suggestions...." THEY ARE NOT WORKING! 

 

Code 95365

Yes, my access was locked☹️

Code 95365

Hi, I am sorry that it did not work for you. It worked for me but that seems to be the case for some of the other recommended solutions. I also got locked out trying some of the recommended solutions. 

 

I phoned the CRA and the service was excellent - took about 30 minutes on the wait list to get in which was quite acceptable to me. The CRA rep unlocked the account and was very helpful and wanting to know about the issue. He looked at the error messages that showed up on his system. After unlocking, he helpfully encouraged to try it again to make that it worked so I submitted my T1135 and got confirmation. The other solutions I tried did not work and then he reset the account again so I had a full 5 tries again. 

 

The idea I mentioned worked on the first try.  If there was any difference, then can correct through amendments later but at least the first filing to get a refund faster by net filing worked. 

Code 95365

I was going to mail as well if my approach didn't work. So your approach is reasonable. Lucky for me the solution for me worked. 

RGL2
Returning Member

Code 95365

For the workarounds, did the value from T3 box 53 carry into the T936, or did it Netfile anyway without this happening?

Code 95365

I am not interested in work arounds.  The reason I use a tax program is to enter data and have the program figure out which forms to populate.  I have 5 T3 forms some in my name, some in my wife's and some in both.  It is up to Turbotax to fix the program.  How about an update today please?

Code 95365

Wanted to say this method also worked for me. I had originally used the 50/50 split for our joint (me/wife)  T3's and the CRA rejected my submission with the code 95365

 

On inspection I saw that T936 Chart A  line 68140 reflected the correct 50% split of all Box 21 Capital Gains.

But on schedule 3 lines 17599 and 17600 (which reflect the Capitol Gain period totals for boxes 52 and 53 respectively) it used the full unsplit amount. Hence the reconciliation error.

 

So, I went back to the T3 slip entry's and created the split (50/50) manually for each of us making sure the allocation for each entry was 100%  (that's the default). I verified the form numbers T936 and Schedule 3 for both my wife and I and before submitting went through all the "Easy Steps" to make sure the software could do whatever updates it needed to.  NETFILE  was successful.

Code 95365

This issue has completely messed up my tax returns.   I did a split with my wife, submitted mine and it went through.  Hers didn't and has the error.   Now when I look back at my tax return I don't even have the T936 showing ...somehow turbotax has dropped the ball completely.

Do I wait for the fix and resubmit both?  I don't think I have an option.

Code 95365

We understand your frustration. Rest assured, we are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.