I spoke with Turbotax about this yesterday (Apr 1). Anyone with capital gains in boxes 21 and 53 won't be able to netfile. They said they're working on it and would call me when it's fixed. They estimated it would be a week or so.
@CLou26 We can understand your frustration. We are aware of this issue, and our development team is working on a resolution. Once it is resolved, we will update you in this thread. We appreciate your patience.
Follow up: Turbotax said there is no workaround. I deleted the figures in boxes 21 and 53, and netfiled. I'll refile with those boxes completed when Turbotax advises the error has been fixed.
@CLou26 We can understand your frustration. We are aware of this issue, and our development team is working on a resolution. Once it is resolved, we will update you in this thread. We appreciate your patience.
Stumbled across this answer https://support.cch.com/oss/canada/kb/solution/[removed]
This is a rounding issue. You encounter this error because capital gains are reported on T3 information slips and one of the following situations applies to your client's return:
CRA rounds up the cents and gets an error message indicating that the information doesn't match.
To solve this problem :
For example, 0.07 /2 = 0.04 for one spouse and 0.03 for the other, and the two amounts don't match. You need to increase one of the spouses by 0.01 for the amounts to match: 0.04 for each.
@TurboTaxAniqua did you look into this?
I am having the same issue with the error code 95365 from CRA, do you know if it is fixed yet or are turbo tax is still working on it
Any update? Doesn’t seem to be fixed for me.
I have a very large refund for a client. This 95365 is ridiculous. I kept trying to fix it and now I'm locked out with CRA for this client. Ridiculous that after all this time there has not been a fix. The problem is obvious and should be easily fixed. Let me know when it is please.
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