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    JCN57
    New Member

    Code not accepted on subsequent sign-in

    We purchased Turbotax Standard (online) edition and did our first return April 6/21.  Went to do a second return today and it’s not accepting the 16 digit code.  Any suggestions? (Filled out some form in I order to get a phone # for support but all that did was get us an email with a bazillion different related topics).  

    posted
    ‎April 7, 2021 9:23 AM
    last updated ‎April 07, 2021 9:23 AM
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    TurboTaxSusan
    Moderator
    Moderator

    Code not accepted on subsequent sign-in

    You only need to use your Activation Code once. If you need to sign in again, you can using this page: https://ww1.2020.turbotaxonline.intuit.ca/signin?_swlg=en

    ‎April 9, 2021 6:15 PM
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