3642301
I bought tax program from Staples
downloaded software and of course would not recognize 16 didgit code
tried for a refund (staples would not refund)Bought one from costco and the same thing happened
very dissapointed in turbotax this yr.have been a customer for over 15 yrs
.
will have to find alternative /cant buy turbo tax anymore!
Which version of TurboTax have you purchased? The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. If you bought the wrong version, you can get a refund and then buy the one you need.
If you bought TurboTax Desktop from a 3rd party retailer (ex: Costco, Staples, Walmart), please use this form to get a refund
You can purchase TurboTax Desktop version directly from our Website: https://turbotax.intuit.ca/tax/software/desktop
Thank you for choosing TurboTax.
digitalnilesh
Returning Member
PeterA2
New Member
ericshen17
Level 1
queblerod
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charlesmitch
Level 2
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