Completing joint return. When selecting spouses T4, brings me to mine. How do I switch?

[onefunkindaguy]

I'm on her return. When I click to add her T4, it just keeps bringing me to mine for some reason.

[TurboTaxSusan]

If you’re doing a joint return in TurboTax Online, you can switch between spouses by clicking the names on the top of the screen.

[bexhieu]

Clicking the name of the spouse on the top of the screen, bring to mine. 

That's the issue. How do I switch? *following this issue.

[TurboTaxSusan]

@bexhieu Does selecting the other name also bring you to your return? Or is it that the names both go to the wrong return?

[bexhieu]

Hello Susan,

it’s correctly bring me to the right person

Example (from your screenshot) 

I complete Golden and I am clicking on Diamond profile to complete the second profile. It will bring me to Golden (profile) instead of Diamond.

When I clicked Golden no issue (it will bring me to Golden’s profile.

I hope this clarifies. I did a new declaration and it’s happening the same thing.

[Shellie1]

This is also happening for me.  I go to enter spouses T4 an it takes me back to my profile.  

[TurboTaxAniqua]

@bexhieu Have you tried using a different browser or deleting your cookies and cache? If not, try that. If the problem still exists, we advise you to call our product support team. 

[KAOS1]

What is the status on this issue, I am having the same problem. Everytime I click on my spouses name, it brings me to his profile but then if I click on revenues, it brings me back to my profile and I cannot enter his.

[KAOS1]

Ah, I just logged out and logged back in and was able to get the revenues page for my partner.