concern

[scottlynda1959]

Hi folks,

wanted to register a complaint. I purchased the turbotax and on the package it states it is good for up to 8 standard returns. I have 4 adult children, ranging from 20-28 and 2 of them have partners and really purchased it for them. 3 of them used the turbotax but when the 4th went on to do so he could not. He checked with support and was told it can only be used on 3 computers. Nowhere on the packaging does it say this. Fortunately the 4th child was able to go over to his brother's and use the computer they used to do the taxes but this should be noted on the box somewhere. This was all within the family and, as noted, I had expected for the 6 of them to be able to use it freely

[TurboTaxBrenda1]

Thank you for your feedback, we will verify as it was supposed to be on the TurboTax box when you purchase at a retailer.

Thank you for choosing TurboTax.

[scottlynda1959]

thank you for the reply. I have looked very carefully and nowhere on the box does it limit the use of turbotax to 3 computers but the use for standard tax returns is very visible

Scott