CRA Result Code: 14

[tnels256]

Hello;

I can't Netfile either mine or my Wife's taxes even though neither of our accounts are locked. I confirmed mine was unlocked on the phone with CRA last week. Any ideas how to still Netfile?

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.