Encountering an error when trying to input business expenses - program sends me back to start.

[kateburtis]

I can't get through to a page that lets me add expenses. Once I encounter the error I have to loop back to the interview start.

[TurboTaxSusan]

What is the exact error message that you are getting?

[kateburtis]

"Oops, we encountered an error

What happened to my data?

Don't worry! With the exception of the last page you were on, all the data you have entered so far has been safely saved on our secure server

What do I do now?

Try going back to the start of the interview and navigating past the step where yo encountered the error..."

I see no way of navigating. It takes me back to the very first step of filing a return. 

[TurboTaxAniqua]

@kateburtis We are aware of this issue and our team is working on it and we are hoping to get this fixed by the end of the day today (March 6th, 2025). We appreciate your patience