Endless loop at the begining - How did you do your taxes last year?

[Vin100]

Always coming back to How did you do your taxes last year? page every time I click continue

[TurboTaxLise]

You may want to try clearing your browser cache, or even attempt to use a different browser completely.

Then try again.

However if after doing the steps provided above, you are still having issues, then I will ask that you contact our phone support team as they have the option to do a screenshare with you to troubleshoot what may be occurring.