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How do I fix this?
Hey, Error code 31 means the information sent to CRA doesn't match the info currently on record with Service Canada. Please double check all the information (eg: Name, sin, address) to make sure it matches with what CRA has on their record. Also if this is your first time filing a return in Canada, you may need to print and mail your return.
hhage7
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solamundo
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chrysanths
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TaiWai62
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user17684849382
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