Error code 95365

[Tomcar09]

The April 7 updates did not correct the issue for me, I am still getting the error code 95365,  I tried the ''customer actions" a few times, with no success.  Now I am locked out of my CRA account, after 6 attempts to Netfile.  I am not looking forward to contacting CRA nor filing a paper return.

[TurboTaxVeronique · Accepted solution]

@Tomcar09 We understand but to unlock your NETFILE account, you need to contact CRA.

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

Thank you for choosing TurboTax.

[lishen]

As of April 14 2025, the issue with box 21 from T3 is not copied to T936 form when you have captial losses IS STILL NOT fixed.

Please provide a update when this fix will be completed.

[MaryseD]

My problem is not with the CRA BUT WITH YOUR SOFTWARE. Line 68140 in Chart A of Form T936 remains at 0 even though when I double-click it, it brings me back to line 21 of the T3 which, obviously, is not be zero.

Every time I tried to netfile I got the same message from the CRA pointing out this problem, because line 17600 should match line 68140, and I cannot override it to fix it.

Please help.

[TurboTaxAniqua]

@lishen Sure, we will post an update in this thread. We appreciate your patience.

[Dave_L1]

Same issue here with Error Code 95365 with no entry in line 68140 in Chart A of Form T936 although there is an entry on line 17600 of Schedule 3.

Second time the CRA has rejected my NetFile for this error.

[lishen]

It is frustrating. I thought they said they will fix by April 14,  but obviously not.

[Unhappyuser2025]

You cannot get a hold of ANYONE at CRA. They tell you to call back later because they are too busy. I am contacting my MP this is ridiculous how Intuit has put out a half baked software product that millions of Canadian taxpayers cannot use to submit their taxes. I don’t know who is more guilty but both CRA and Intuit are culpable. This is going to be FARCE  if millions have to print and mail their returns to CRA.

[Unhappyuser2025]

Yeah tell us another fairy tale

[Unhappyuser2025]

This boiler plate answer only reveals you are doing nothing