Error code TT808 loading software

[user17610950095]

Has this been resolved? Support only advice to me was “use the online version”

[rollerd]

Yes, the fix it link seemed to make it work now. The program loads really slow but loads up. May still get error message but just ignored it…it still loaded.

[user17610848990]

I received a followup email.  The problem is still being worked on and estimate it should be fixed by late Monday evening.

[user17610950095]

Thanks. Once you are in, can you efile?  Coz I was able to push past before but got errors. 

[TurboTaxSusan]

@user17610950095 TurboTax doesn't use e-file, so no. But you can try to NETFILE, if you are eligible. If you get a NETFILE error, this TurboTax Canada FAQ might help: What does my NETFILE error code mean and how do I fix it?

Here is the link to the update error tool: LINK
 

[user17610848990]

I was able to open up the package today.  The update was successfully completed. 

I was able to file a return.