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Mac737
New Member

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

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8 Replies

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

Please clear your browser cache (or use a different browser) and try again. 

 

 

taxwoeful
New Member

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

I am receiving this message after  clearing  my cache and trying two different browsers.  I was able to successfully send  one and then this  started  happening.  What  else can I do and what is the time frame to  fix this issue?

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

Can you please reopen your tax return and try again? It should work now. If not, please let us know exactly where you are at on your return.

 

Thank you for choosing TurboTax.

taxwoeful
New Member

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

The error message continues to  show up. I  was at the  page to  click on Netfile, which  I did. A message comes up saying it can't be Netfiled until I hit the  Review...  which I did today, yesterday (and note - I've already done the review  several times before in the past couple weeks and it  did not give me  this error message) and when I hit the Review  button, I get this message,  which means I can not Netfile my return as it won't let me go past that.

taxwoeful
New Member

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

If this  error can not be resolved I will  need to use another online  provider for this service. I expect I will be refunded for my subscription that I have already  paid for.

 

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

@taxwoeful Please clear your browser cache (or use a different browser) and try again.   

taxwoeful
New Member

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

I continue to get the same message - I have cleared  the cache  multiple times:  the message is "this wasn't expected. we are working on it".  Is there a Help Desk I can call to  help me with this or  please refund me  my money and I will use another provider.

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

 

 

Thank you for choosing TurboTax.