Error T3 Box 52 and 53

[bramac]

Is that your solution! Perhaps you should consider a new development team!

[bramac]

It appears that you're throwing stuff at the wall hoping something will stick! 

In the words of The IT CROWD, " Have you tried turning it off and back on again?"

[Boxter]

No option to reinstall????

[bramac]

I have uninstalled and reinstalled the software as per your instructions. I still get the same 2 error messages.

The amount of foreign capital gains included in box 52 plus the amounts from boxes 54 and 56 can't be more than the total capital ...

The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains i...

It appears that your software update has not corrected the problems. The amounts that are entered do equal box 21.

[bramac]

I had to manually uninstall turbotax and then reinstall but the updated version still shows errors for capital gains.

[Boxter]

Reinstalled turbo tax-t3 problem still not fixed

amounts are still not showing in form t936!!!

what are you guys doing. You published this morning problem is fixed!!! Not foxed

[gwm65]

Same in my case. Please, don't use us as your software QA engineers we are not getting paid for that.

I am puzzeled how the CRA certified this product to be compliant with their requirements.

I will use TurboTax next year only if I get it for free as compensation for this fiasco.

Also don't vote for Liberals since the issue relates to their attempt to introduce additional capital gains and ultimately they are responsible for the CRA failed certification of this product.

[bramac]

Let's leave politics out of this discussion! I won't be making my voting decision based on the incompetence of the turbotax developers. 

This is an addition error not a policy error. I've checked that "the amount of foreign capital gains included in box 52 plus the amounts from boxes 54 and 56 can't be more than the total capital ..... they are equal and

that " The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains...", they do!

I don't thinks that's CRA's issue!

[bramac]

The moderators of this discussion seem to be strangely silent on their failed solution. They must be on the phone with the developers. Where's the ROTFLMAO emoji!

[Boxter]

Why did you post this morning that the problem is fixed? It’s not. I. Allows your customer service and they said you are still working on the problem? Hahahahaha

totql incompetence from a company that is going to lose many customers. 
how do we get a refund?? Answer this please .