Good question. You would think a reputable company like Intuit would be able to fix this issue within a couple of days. Not weeks. There is no excuse for this dragging on for weeks. If they do not offer some sort of compensation for the delay, I will not be using their software going forward. Any competent software engineer would be able to rewrite the code and send out an update in a couple of days. At least provide some sort of ETA. Is it going to be days or weeks?????
We are aware of this issue, and our development team is working on a resolution. Once it is resolved, we will update you in this thread. We appreciate your patience.
If you are using TurboTax Desktop, updates were available this morning. Please make sure to update your software and amounts should report properly for T3s/T5s splitting with spouse and amounts are reported in T936.
You broke the program. when I open ttax platinum desktop it says update available. The only option is to click yes for update. After the windows security allow, The program won't open. Clicking open again takes you to the update software message and exactly the same thing happens. In short the program won't open, just stuck in the software update loop.
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