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I have unfortunately called in five separate times - and each time they say I need to talk to a supervisor - and then leave me on hold. A few times after waiting on hold they said a supervisor would call me back in 24 hours but no one did. Two times I requested that I continue to wait on hold for a supervisor then just got disconnected after waiting an hour. It has been very frustrating! The last time I called in the women gave me a link to post a question in this forum. I appreciate the help u have given me so far in this forum. But u can understand I don’t want to call in again. Is there perhaps any other suggestions? Or perhaps it is fine to submit the tax return as is? Where does that number in the FHSA summary that currently displays zero, but should say $8000, come from?
If the proper amount is showing at line 68935 on Schedule 15, then it's being included in you tax return. It's the Schedule 15 that's going to be transmitted to the CRA, not the FHSA summary.
I called customer service when I enter all the information on my FHSA slip. There is no deduction. There is no option to select how much to carry forward. It just carries forward my full amount that I have contributed to my FHSA. Im using the online version.
While completing your tax return, you can choose how much of the amount you would like to deduct for the current tax year and any remaining balance will automatically be carried forward.
Thank you for choosing TurboTax.
I'm using the desktop version and have this issue as well, but I think this is a bug with TurboTax not seeing the information from the T4FHSA entry.
I have 2025 contribution room of 16k, and made a 16k contribution in 2025.
I believe the real problem is this here - Turbotax is showing contributions less withdrawals as 0. I have never made withdrawals, only contributed 16k. Clearly this is a Turbotax bug.
We apologize for this inconvenience, as the question, "If you wish to claim less than the maximum above, enter it here," should say, "Enter the amount you want to deduct." - Therefore, enter the amount that you want to deduct even if it is the same amount as above.
Thank you for choosing TurboTax.
Thanks, I'll wait for an update to the software.
I can't override that field. How were you able to do it?
@justheretofindananswer To override, follow the steps below:
Switch to Forms Mode by clicking the Forms icon in the top right (or press Ctrl + F2).
Navigate to the form and the specific line you wish to change.
Right-click the field and select Override (or press F2).
The field will turn red, indicating that the automatic calculation has been bypassed.
Type in your desired value and press Enter.
I'm also having this bug. Please TurboTax fix this.
I put my T4FHSA slip amount, but the FHSA Summary is showing as 0, and it's affecting my Tax Refund final amount calculated (big top left number).
I'm using the Desktop app, Standard Edition, updated to latest version.
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