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help online

I have cleared my browser and talked to a representative today.

 

I am still getting only so far and then the "puppy picture" comes up saying something has went wrong.

 

I have completed 4 tax returns and have two more to do

 

Please help

 

1 Reply

help online

At what point do you encounter this error? Have you ever tried starting a new return? If not, we recommend starting a new return. If the error persists after stating over a return, please let us know. Thank you. 

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