Hmm... it looks like we’ve hit a slight snag and Why am I getting this

[Brokehorizon78]

downloaded and purchased a license for 2023 and 2024 TurboTax for Canada, but keep getting this error. Hmm... it looks like we’ve hit a slight snag

I'm on my work Laptop and wondering if this could be a firewall or security issue. How do I confirm that?

[Delphision]

You need to provide more information. If it is a Windows Firewall warning, you can ignore it. The file it is complaining about allows TT to access the internet, which you need to do.