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larsenfa
New Member

how can i file my return when the File your return button is greyed out?

what do i do when the File my return button is greyed out?
1 Reply

how can i file my return when the File your return button is greyed out?

If you are using TurboTax Desktop, please update your software. If it's not automatically updating when you launch the program, click on Help>Check for updates on the grey menu bar. 

 

If it's still not updating, try reinstalling the program using the download from our website. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

 

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