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New Member
posted Jan 14, 2024 7:01:25 AM

How do I contact you

how do I activate

0 6 974
6 Replies
Moderator
Jan 14, 2024 9:52:42 AM

Are you using TurboTax CD/Download or TurboTax Online?

New Member
Jan 14, 2024 12:30:26 PM

Using turbo tax online. Just want to enter my new key to get started 

Moderator
Jan 14, 2024 12:36:40 PM

Please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

 

If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608.

New Member
May 22, 2024 10:08:17 AM

[email address removed]

New Member
May 22, 2024 10:09:19 AM

I am using turbo tax download

Moderator
May 22, 2024 10:17:53 AM

You will need to download the TurboTax software from here, and then enter the license code when it asks for it. 

 

Thank you for choosing TurboTax.