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Using turbo tax online. Just want to enter my new key to get started
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I am trying to install 2024 and I get to a point when the program is looking for updates. At that point I get a message that I am not connected to the internet. Obviously I am.
I tried reinstalling over the previous installation and then I tried uninstalling and installing again. Each time I received the same message, that I was not connected to the internet.
I think I need more assistance than a link to 100 pages of possible solutions.
@DavidR22 We are aware of this issue, and are working to resolve it ASAP.
Thank you for choosing TurboTax.
I am trying to install 2024 and I get to a point when the program is looking for updates. At that point I get a message that I am not connected to the internet. Obviously I am.
I tried reinstalling over the previous installation and then I tried uninstalling and installing again. Each time I received the same message, that I was not connected to the internet.