@Robert 1964 Can you be more specific on the TurboTax product are you using? Is it Full Service or Assist & Review?
For Full Service, you can have access to an expert by chat or book an appointment in the software. For Assist & Review, you can book an appointment in the software.
Starting Monday February 24th, we're available 7 days a week during these hours:
• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support
At this moment, we are closed on the weekends for now.
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