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How do I contact you

@DavidR22 We are aware of this issue, and are working to resolve it ASAP. 

 

Thank you for choosing TurboTax.

DaveC73
Returning Member

How do I contact you

I am trying to install 2024 and I get to a point when the program is looking for updates. At that point I get a message that I am not connected to the internet. Obviously I am.

I tried reinstalling over the previous installation and then I tried uninstalling and installing again. Each time I received  the same message, that I was not connected to the internet.

How do I contact you

@DaveC73 @DavidR22 Please try installing TurboTax again as the issue should be resolved. 

 


Thank you for choosing TurboTax.

DavidR22
Returning Member

How do I contact you

Successful. Thank you for the quick resolution.