There is a CRA system issue that is affecting your ability to file. If you see error code 90228, it's due to a CRA issue affecting all tax software in Canada. We understand your frustration and are advocating on your behalf by proactively requesting relief of any late-filing penalties if issues persist past April 30. We are providing daily updates here about resolutions and workarounds for the CRA system errors.
There are two scenarios incorrectly causing error code 90228 on NETFILE returns.
The first scenario is that the Allowable Business Investment Loss is claimed at line 21700 and the return has an entry at line 21698, but no entry on line 21699.
The second scenario is that the return has an entry at line 21700 and 21699 but no entry at line 21698.
The CRA plans to fix this issue on April 14. In the meantime, the CRA has a solution. You'll need to enter 1 at line 21699 for the first scenario or line 21698 for the second scenario for the return to be accepted.
Workaround steps included in the following help articles:
English - How do I fix error code 90228?
French - Comment résoudre un code d’erreur 90228?
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