I purchased Turbo Tax 2023 Basic at Staples in December 2023 and have filed my tax returns for the year. yesterday the hard drive on my computer went bad and I had to replace it. Now I need to reintall Turbo Tax 2023 Basic on my new hard drive. I've attempted this several times with my original CD, but I keep getting errors and it will not install. What is your advice?
Please try reinstalling TurboTax using the download from our website. You can download the current version of TurboTax CD/download edition here: Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
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