How to fix counter

[SylL]

I have Turbotax standard online with 8 returns.  I have net filed 3 returns.  For one return, the order page charged a return to my counter then did not netfile it due to an error.  When I went in again, it was going to charge another return on the counter on the order page - page just before netfile.

My counter shows 4 available of 8.  Turbotax techs refuse to set the counter back one as I should have called.

I have already spent 3 hours with them arguing about this as it is perfectly obvious I have only filed 3.

Any advice to get my count back?

[Surajth]

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