I am adding medical expenses but the page has frozen, keeps looping back. have closed brozer, restarted computer. Any ideas of what will unlock this?

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I am adding medical expenses but the page has frozen, keeps looping back. have closed brozer, restarted computer. Any ideas of what will unlock this?

Save your return (see bottom left). Sign Out of TurboTax, and clear your web browser’s cache. Then login to TurboTax and try again. https://turbotax.community.intuit.ca/replies/2647843

You can also try logging into TurboTax with a different browser.

I am adding medical expenses but the page has frozen, keeps looping back. have closed brozer, restarted computer. Any ideas of what will unlock this?

i am having the same problem