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wtcj63
New Member

I am experiencing an endless loop on the page 'How did you file your taxes last year?' I am unable to select any of the options and when the page reloads and repeats.

 
1 Reply

I am experiencing an endless loop on the page 'How did you file your taxes last year?' I am unable to select any of the options and when the page reloads and repeats.

Hello @wtcj63,

 

You can try some options (log off and close all the open windows before trying these options)
- clear cache and cookies 
- try from an incognito window

- try from a different browser

 

Please let me know if these options cannot fix the problem. Tag me using @CaliA.

thank you,

Cali Arantes