Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
kosvg
Returning Member

I can't upload the declaration

Hello. I can't upload the declaration, I keep getting the same answer..png

8 Replies

I can't upload the declaration

It's saying that the return has already been sent by Netfile, so you can't send it again. You would have to Refile using your original return file.

 

kosvg
Returning Member

I can't upload the declaration

Am I correct in understanding that I need to fill everything out again? How do I do the following: "In Return Manager, select ReFILE beside the filed tax return you want to adjust." I can't find these buttons.

I can't upload the declaration

Have you used TurboTax Online Version or TurboTax Desktop Version? You can make changes to a filed tax return by filing a T1-adjustment. The CRA requires that you wait until you’ve received your Notice of Assessment (NOA) before filing an adjustment. In many cases, the CRA will catch the mismatch and automatically adjust your return for you.

For step-by-step instructions, please follow this TurboTax article:  I've filed my tax return. Can I still make changes?

 

kosvg
Returning Member

I can't upload the declaration

I used Turbo Tax Online version. My question is that all the information concerns the situation when you have already filed a declaration and want to make changes to it. In my case, the "continue" box is active on the page, but I cannot finish filing the declaration, I cannot make changes to it either. In the CRA personal account, it is visible that the declaration is missing. This is the problem.

I can't upload the declaration

This message is generated by CRA. It's saying that the return has already been sent by Netfile, so you can't send it again. You would have to Refile using your original return file.

Are you sure you are using the correct tax year to file your return?

kosvg
Returning Member

I can't upload the declaration

Yes, that's right, thank you. I can't start processing the tax return for 2024. I don't understand how to do it. I click on "start new return",but the program transfers me to 2023. How do I process the tax return for 2024?

I can't upload the declaration

@kosvg Please use this link to sign in to prepare and file the 2024 return: TurboTax 2024 Sign In

kosvg
Returning Member

I can't upload the declaration

OK. Thank you.

Unlock tailored help options in your account.