I'd like to submit my tax return to the CRA using NETFILE, but it isn't working. Can I send my tax return to the CRA via NETFILE? My Netfile was lock. Can you open that?

[TurboTaxSusan]

If you are getting a NETFILE error saying your account is locked, you'll need to contact the Canada Revenue Agency (CRA) and ask for your NETFILE account to be unlocked.

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency