I just downloaded the turbotax online software to file a return for 2019, I paid the $20 but the downloaded software won't open (Im running Mac OS). Is there additional software I need to download? For the past few years I've just used the website to file.
Unfortunately, TurboTax download is not compatible with any MAC products. You can request a refund and purchase the Online version. If you purchased it directly from TurboTax please let me know so that I can assist you.
Thank you for choosing TurboTax.
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