I filed my taxes through turbotax in february 2022. Cra is showing that the taxes returns have not been received. Can you help?

[w45192326470418]

Taxes for 2022 filed through TURBOTAX. CRA website showing no received can you advise.

[Guri94 · Accepted solution]

Please review our TurboTax FAQ link below for guidance.

How do I know if my return was filed using NETFILE and received by the CRA?

Open your tax return and click on the "File" tab in the left menu, you will see your return that needs to be filed and proceed from there to Netfile as indicated in our TurboTax FAQ link: In the online edition of TurboTax, how do I submit my tax return to CRA using the NETFILE service?

Thank you for using TurboTax.

[highparkfrank]

I filed my TurboTax in February and I have a receipt that shows that it was filed. Why is it not at the CRA?

[TurboTaxSusan]

@highparkfrank Did you get a NETFILE confirmation number? This is not the same as a receipt showing that you paid for TurboTax. 

This TurboTax FAQ shows how you can find your NETFILE confirmation number: How do I find my NETFILE confirmation number?