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I get an error message to load/start my tax return info: "TurboTax has encountered a problem. Please close this browser window and try connecting to TurboTax Online".

 
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I get an error message to load/start my tax return info: "TurboTax has encountered a problem. Please close this browser window and try connecting to TurboTax Online".

If you are still having this issue. please contact us by phone for more assistance. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.