Hello,
I'm getting the above error, even though my spouse's SIN is valid and I already double checked that I am not entering any spaces or special characters. I tried entering [social security number removed] as her SIN and it works.
It keeps throwing the error whenever I try to enter her real SIN.
Can you please help?
Thank you
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Please contact us by phone for more assistance with this issue. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
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