Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Pcost
Returning Member

I'm trying to figure out why I was charged twice

I'm trying to figure out why I was charged twice 203.39 for my tax return. One came from Intuit and the other from Turbotax.

3 Replies

I'm trying to figure out why I was charged twice

When did you make your purchase? If you are looking at credit card transaction, does either these charges say "Pending"?

Pcost
Returning Member

I'm trying to figure out why I was charged twice

Thank you for replying. Both charges were last Wednesday Oct 16th.  Neither of them say anything about pending.  

I'm trying to figure out why I was charged twice

I'm only seeing one order for $203.39 on 10/16/2024 for you. It might be that a hold was placed on your card for that amount, and then you were charged for the order but the hold hasn't been removed yet. If that is the case then the hold should drop soon. You might want to give your credit card company a call to verify if one of the charges is a hold or not.