Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
paulcass1
New Member

I paid extra for a phone call with an expert. I was informed I would be contacted in 1hr 45min. That was 2hr ago. When will I be called?

Did I waste my money by paying for expert help?  I cannot get anyone to help me.
1 Reply
btimm
Returning Member

I paid extra for a phone call with an expert. I was informed I would be contacted in 1hr 45min. That was 2hr ago. When will I be called?

Hi There,

 

Thank you for feedback. I have reviewed our system and it appears your expert was in touch that day. Please don't hesitate to reach out if you have any other questions.