3688137
Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
bgushue4
New Member

I paid my taxes on turbo tax using pay simply but when i log in on the app it still says balance owing and i didnt get my gst

 
1 Best answer

Accepted Solutions

I paid my taxes on turbo tax using pay simply but when i log in on the app it still says balance owing and i didnt get my gst

TurboTax doesn't receive info about info any payments you make to the CRA, so your amount owing is not going to be updated in the TurboTax app.

 

The Canada Revenue Agency (CRA) usually send the GST/HST credit payments on the fifth day of July, October, January, and April. If you didn't receive your GST/HST credit and it's been 10 working days since the the expected payment date, you can contact the CRA for more assistance. 

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

 

View solution in original post

1 Reply

I paid my taxes on turbo tax using pay simply but when i log in on the app it still says balance owing and i didnt get my gst

TurboTax doesn't receive info about info any payments you make to the CRA, so your amount owing is not going to be updated in the TurboTax app.

 

The Canada Revenue Agency (CRA) usually send the GST/HST credit payments on the fifth day of July, October, January, and April. If you didn't receive your GST/HST credit and it's been 10 working days since the the expected payment date, you can contact the CRA for more assistance. 

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

 

Unlock tailored help options in your account.